If you would like to return any goods under a 12 Month Standard Warranty or an Extended Warranty, you must first contact the Apusworld.com.au support team at firstname.lastname@example.org You will receive written instructions informing you whether you have a right to return the goods, and if you have a right, what you must do in order to return the goods. It is your responsibility to ensure that the goods are returned safely. Apusworld.com.au will not be held responsible for any loss, damage or destruction during transportation of the goods. Goods must be returned in their original packaging with all accessories, and must be in a re-saleable condition.
If you would like to claim a right under a consumer guarantee under the Australian Consumer Law in respect of your goods please contact the Apu's World support team at email@example.com for further instructions”