Sunset Lamp Australia

Product Details

• Returns

  • Warranties
    
    All Goods purchased from the Apusworld.com.au come with a 12 Month Standard Warranty. The 12 Month Standard Warranty will commence on the date that you receive the goods. Extended warranties may be offered from time to time on the Website. If you purchase an Extended Warranty, the Extended Warranty will replace the 12 Month Standard Warranty. In order for you to claim under the 12 month Standard Warranty, the Extended Warranty or the Consumer Guarantees, You must provide proof of purchase.
    
    The benefits under the 12 Month Standard Warranty and Extended Warranty are in addition to other rights and remedies You have under a law in relation to the product to which these warranties relate. The goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
    
    Return of Goods
    
    If you would like to return any goods under a 12 Month Standard Warranty or an Extended Warranty, you must first contact the Apusworld.com.au support team at support@apusworld.com.au You will receive written instructions informing you whether you have a right to return the goods, and if you have a right, what you must do in order to return the goods. It is your responsibility to ensure that the goods are returned safely. Apusworld.com.au will not be held responsible for any loss, damage or destruction during transportation of the goods. Goods must be returned in their original packaging with all accessories, and must be in a re-saleable condition.
    
    If you would like to claim a right under a consumer guarantee under the Australian Consumer Law in respect of your goods please contact the Apu's World support team at support@apusworld.com.au for further instructions”

     

    NO CHANGE OF MIND RETURNS
    
    Please choose carefully as Apusworld.com.au does not accept return of goods because you change your mind or make a wrong decision about Apu's World goods or services.

     

     

• Delivery

  • COVID-19 Update - Please note we are experiencing high demand, we've seen an increase in people shopping online. This increased demand has resulted in some of our delivery times being longer than usual. Moving forward to ensure safety our delivery partners have been advised to reduce contact with customers by placing packages at the customer's doorstep and stepping back.

     

    Pre Orders: Please check estimated ship date on the product page or contact us for an estimate as preorder timelines can vary slightly.

     

    FREE STANDARD SHIPPING TO AUSTRALIA ON ALL ORDERS.

    No promo code required - free standard shipping is automatically applied at checkout.

    Free shipping is a limited promotion and not available for orders delivered outside Australia.

    
    

    • Standard Shipping: FREE - All standard orders will be processed and dispatched from our warehouse within 3 to 5 business days.(Mon-Fri) Standard Australia Post parcel delivery times will then apply once your parcel leaves the warehouse which is 3-7 business days. (please note we dont ship on weekends or public holidays)

    
    

    • Express Post: (AUD $14.95 - $44.95) Express orders will generally leave our warehouse within 1 to 3 business days. Express post delivery times will then apply once your order leaves the warehouse which is usually 1-3 business days. (please note we dont ship on weekends or public holidays)

     

    • Courier Shipping: (AUD $14.95 - $39.95) If you require a more premium experience over Australia Post, select the courier delivery and we will send via Sendle, most courier orders will generally leave the warehouse in 2-3 business days, transit times will vary from 1-3 days for metro cities excluding Perth, regional locations and W.A/N.T will take 4-9 days. (please note we dont ship on weekends or public holidays)

     

    International Shipping- to NZ, USA, UK, CANADA, FIJI.

    • Standard International Shipping: We offer FREE shipping on items below 10 kg. These items will generally be shipped within 3 business days. Delivery times will vary depending on location, as a guide 10-20 business days.

     

    • Priority: AUD $30-$50 AUD international orders will generally leave our warehouse within 48 hours (Mon-Fri). Delivery times will vary depending on location, as a guide 7-12 business days.

     

    To estimate delivery time for either of the Australia Post services, Express or Standard post, visit the Australia Post delivery estimate website and enter the postcode 2154 (Castle Hill) in the ‘From’ field and your own postcode in the ‘To’ field. Remember to also consider the warehouse processing time for your order when working out when to expect your parcel.

    Apu's World will update you all the way along the delivery cycle, with detailed tracking information so your purchase is never to far away. If you have any queries please don't hesitate to contact us at Support@Apusworld.com.au